Last updated: 22 July 2026
Pharmacy Weight Loss Newport is a GPhC registered online pharmacy (GPhC Registration No. 9012511) operating in Newport, UK. These Terms of Service govern your use of our services. By using our services, you agree to these terms in full. These terms were last updated in July 2026.
Our services are available to individuals who are 18 years of age or older and are residents of the United Kingdom. By registering with us, you confirm that the information you provide is accurate, complete, and up to date.
We reserve the right to decline or discontinue services to any individual where we determine, at our clinical discretion, that treatment is not appropriate or safe. This decision will always be made in the best interest of patient safety.
All prescription weight loss medicines are issued only following a clinical assessment conducted by a qualified prescriber. A prescription will only be issued where it is clinically appropriate to do so.
You must answer all consultation questions honestly and in full. Providing false or misleading medical information may result in harm to your health and may void any obligation on our part to provide services or refunds.
Our pharmacist reviews all prescriptions before dispensing. We reserve the right to decline to dispense any prescription where there is a clinical or safety concern. All medicines are dispensed in accordance with GPhC standards and UK pharmaceutical regulations.
Payment is required in full at the time of placing your order. We accept major debit and credit cards and other payment methods as displayed on our website. All prices are stated in pound sterling (GBP) and include VAT where applicable.
We reserve the right to amend our pricing at any time. The price displayed at the time of your order confirmation is the price you will be charged.
Once your prescription has been reviewed and approved by our pharmacist, your order will be dispatched within 1 working day. Delivery is made via a tracked courier service to your specified UK delivery address.
While we aim to meet all delivery estimates, unforeseen circumstances beyond our control may occasionally cause delays. We are not liable for delays caused by third-party couriers or factors outside our reasonable control.
It is your responsibility to ensure someone is available to receive your delivery or that a safe place is nominated. We cannot be held responsible for medicines left unattended or for failed delivery attempts due to incorrect address information provided by you.
You have the right to cancel your order before it has been approved and dispatched. To cancel, please contact us as soon as possible via email or telephone.
Due to the nature of prescription medicines, we are unable to accept returns or issue refunds once medicines have been dispensed and dispatched, unless the product is faulty or there has been an error on our part. This is in accordance with UK medicines regulations.
If your prescription is not approved by our pharmacist, you will receive a full refund for the cost of any medicine not dispensed.
The information provided on our website and during consultations is for general informational purposes and does not substitute for professional medical advice, diagnosis, or treatment. Always consult your GP or a qualified healthcare professional if you have concerns about your health.
Weight loss medicines carry risks and side effects. It is your responsibility to read all patient information leaflets provided with your medicine and to contact us or seek urgent medical attention if you experience any adverse effects.
Our services do not replace your NHS care. Please ensure your GP is informed of any prescription medicines you are taking from us.
We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are set out in our Privacy Policy.
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these terms, please contact Pharmacy Weight Loss Newport directly. Our contact details are available on our website.